Privacy Policy

Scope of This Policy

Wathba Solutions is a Saudi technology solutions business that helps organizations understand their technology needs and develops practical solutions that support business operations and growth.

This Policy applies to the public Wathba Solutions website, the contact form, and information sent to the official contact address.

Information We Collect

When you use the contact form, we may process your name, email address, optional company and role, selected topic, message, and Privacy Policy consent.

If you contact us by email, we receive the information and attachments you choose to provide.

We may process limited device, browser, and request information as reasonably necessary to operate, protect, and troubleshoot the website.

How Information Is Used

We may use information you share for the purposes described below.

Submitting a message does not create a customer relationship, commit Wathba Solutions to provide a solution, or promise that a solution will be built.

• Receive, read, assess, and respond to an inquiry or message.
• Understand a potential technology need or business context.
• Manage correspondence and maintain appropriate records.
• Operate and protect the website and prevent misuse.
• Meet applicable legal or regulatory requirements.

Sharing Information and Service Providers

We may use trusted service providers to operate the website and deliver communications. They may process information only as reasonably necessary to provide those services.

We do not sell personal information.

Information may be disclosed when required by applicable law or a valid request from a competent authority, or when reasonably necessary to protect rights and legitimate interests.

Retention

We may retain information for as long as reasonably necessary to respond to an inquiry, manage related correspondence, protect legitimate interests, and meet applicable requirements.

Retention periods vary according to the nature and purpose of the information and any related obligations.

Privacy and Information Protection

We take reasonable and proportionate measures intended to protect information under our control from unauthorized access, misuse, alteration, or loss.

No digital method can provide absolute security. Please do not submit credentials, highly sensitive personal information, or confidential information that is not needed to address your inquiry.

Your Rights and Choices

Subject to applicable law and permitted limitations, you may ask to access or obtain a copy of your personal information, correct or update it, or delete it when it is no longer required.

Where processing depends on consent, you may ask to withdraw that consent. We may need to verify your identity before completing a request and may retain limited information when required by law.

External Services and Links

The website may contain links to external services. Those services are governed by their own terms and policies, and we are not responsible for the practices of websites or services that we do not operate.

Updates to This Policy

We may update this Policy to reflect changes to the website, our information-handling practices, or applicable requirements. The latest revision date will appear on this page.

Contact

For a privacy question or request concerning personal information you have shared with Wathba Solutions, use the official contact address below.